Delivra Integrates Email Marketing with Cantaloupe's VideoHere(TM) Online Video Management System

Thursday, March 4, 2010 by Dusty Koekenberg


Delivra, one of the original email software and services providers, today announced that it has integrated Cantaloupe.tv's new VideoHere(TM) online video platform with its own email marketing platform, giving marketers an easy way to add and manage videos within their email marketing campaigns. This platform also closely tracks which members viewed the videos and for how long.

VideoHere joins other video solutions in Delivra's suite of email marketing solutions but at a price point that makes it affordable for every marketer, according to Neil Berman, president of Delivra. "VideoHere is the kind of plug and play video integration tool that our clients have been asking for. The affordable system -- starting at just $50 a month -- is easy to use, feature rich, and provides insight into the success of each video.

The integration with VideoHere enables Delivra's clients to insert videos into their email campaigns with one-click, without the need for programming. Marketers can link video play buttons to a pre-built landing page developed by VideoHere or a marketer's custom-built landing page. Marketers measure video performance with detailed tracking of video impressions, views, times completed, times shared, days viewed and drop off rate. The video player allows advanced sharing of videos via email, Twitter, Facebook and by embedded links on websites or blogs.

To learn more and to get started watch our short video.

About Delivra
Delivra offers permission-based email marketing software and personalized services at an attractive price. Delivra has clients nationwide of all sizes and in all major industries. Clients include Del Monte, American Legion, National Geographic, Butler University, US Rowing, Harris Connect and Samsung. Founded in 1999, Delivra is a privately held company headquartered in Indianapolis. For more information, visit www.delivra.com.
 

What did marketers at Marketing Sherpa’s 2010 Email Marketing Summit want to know about online video marketing?

Friday, February 19, 2010 by Jon DiGregory
Last month I spoke at the Marketing Sherpa’s Email Summit.  It was a lot of fun, and I enjoyed talking with folks in our booth and at my talk which was titled: “Demystifying the Use of Video in B2B Email Marketing.”  See this link for copies of the slides.   I thought I would share some of the most common questions I encountered when talking about online video at the conference so you all could see what is on marketers’ minds these days.

Top four questions that we received at the summit.

Question 1:
“Can I play video right within my email campaigns?”   Often asked this way too:   “Can I embed video directly in my emails?”
 
Answer:
What is the value here? The only answer I received when I asked folks "why?" they wanted to embed in the email was that it skipped a step (of having to go to a website and then click again to play). I challenged them to tell me why they wanted subscribers to stay in their email rather than going to their website which is usually where they want them to go. Also, with the auto-play feature, the video automatically starts playing when you click through to the website, so, we are really not skipping a step.

Also, you want to do all you can to ensure your email arrives in your subscriber’s inbox don’t you?   Embedding video directly into your message greatly decreases the chances that your email will be delivered to your subscribers, as most email servers will block large embedded files or flag the message as SPAM.  Even if your email does get through to the subscriber, it is very likely that your video will not render properly in their email.  For more details, see Dusty Koekenberg’s blog post below dated January 13, 2010.
 
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Question 2:
“What length of video is best?”
 
Answer:
Two to three minutes. However, it is about relevancy. My "BMW minded" brother wouldn't watch 5 seconds of a 25 second video on quilting. But.. would watch a full 15 minute video on the new 7-series.
 
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Question 3:
“Do you just put a link in the email or some type of graphic?”
 
Answer:
Pictures are worth a thousand words.   Our video management product Backlight allows you to output a graphical representation of the video with a awesome looking play button... So, the end user feels like they are clicking the video itself.
 
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Question 4 :
“How often should you send out a video to your database?”
 
Answer:
Generally, once a month.  However it is an evolutionary process to find out what works for each company. If you juggle paying for the production and doing some video yourself (less professionally done vlogging for instance) then perhaps you can get away with a more frequent delivery. Also, the audience plays into this decision.  Younger folks are probably are OK with more frequency while CEO's are not.

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Send me an email at getjon@cantaloupe.tv with other video email questions you want answered, or, visit our website at www.cantaloupe.tv.  Also, stay tuned because we will release a White Paper on this topic soon!

Cantaloupe.TV Introduces Turnkey Online Video Management for Web Application Providers

Wednesday, January 20, 2010 by Dusty Koekenberg


Cantaloupe.TV today launched its new breakthrough video platform, VideoHere(TM) to web application providers at the Marketing Sherpa Email Marketing Summit. VideoHere is a turnkey online video management system that providers can embed in any web application, uses no APIs, and requires no IT investment.

"VideoHere gives the end user their own online video management platform all within the web application they already use," says Stacy Billanti, President of Cantaloupe.TV, "and this is all done using scalable and reliable cloud-based technology." This product is particularly relevant for marketing applications including email marketing software providers, blogging software providers, and website content management systems, as their customers are demanding the ability to use video in their marketing communications to create more compelling online content. Further, web marketing application companies need to focus on their own platform development, and they don't have the expertise, time, nor development resources to effectively build and maintain online video capabilities.

VideoHere allows end users to point and click to upload, customize, embed video and play buttons, and track video viewership. Email service provider Net Atlantic, Inc. has just announced the addition of VideoHere to their suite of email marketing solutions. This integration offers Net Atlantic email marketing users the ability to seamlessly utilize video in their email campaigns. "Adding video to email campaigns will improve lead quality and increase conversions for our customers," says Bill Reich, President of Net Atlantic. "Studies show that video email campaigns increase click-through rates by 2 to 3 times, shortening the sales cycle and increasing revenues." "As video becomes pervasive across online channels, web application providers will need to offer video management capabilities seamlessly to customers," shares Stacy Billanti. "VideoHere offers a powerful extension to their existing suite of services, provides them with a competitive advantage, as well as allows them to generate incremental value from this new offering."

The Cantaloupe video team specializes in producing authentic web video stories for one-to-one marketing. Cantaloupe also provides online video management platforms, Backlight(TM) and VideoHere(TM), which are easy-to-use and powerful tools allowing marketers to integrate video into email marketing, websites, blogs, and social media.

Learn more about VideoHere




Is HTML5 the answer to embedded video in email?

Wednesday, January 13, 2010 by Dusty Koekenberg
With video becoming a highly sought after internet currency, the questions around video and email are becoming more prevelant. How do I do it? What are best practices? Can I embed the video into my email directly?

Can you do it? Yes. Would I suggest it? No.

How would you even embed video in email?

HTML5 has added a <video> tag that allows advanced browsers to automatically recognize and play a video file without the use of a custom Flash, Quicktime, or WMV player resource. While there are some browsers that already support HTML5, email clients are another story!

Because email clients often use the HTML engines of browsers to render HTML emails there is an assumption that this video tag will allow you to embed your video directly into your emails allowing the enduser to view your video there. Think again! A study conducted by CampaignMonitor shows the real story.

In the image below you can take a look at the different email clients and which (1) actually allowed the different types of video files to be rendered:

*image created by CampaignMonitor

I'm pretty sure that the number of red (X's) tells you right away to stay away from embedding video directly into email!

So how do you email your videos out?

There are three approaches to this that we have taken here at Cantaloupe. You can either embed a link to your video, a thumbnail from the video with a link included on the image, or an animated .gif that mimics the look of video in your email. With these methods the enduser would click on the image or link and would be directed back to your website where you have embedded your video.

There are multiple advantages to this approach. One, when the enduser is taken back to your website they are being surrounded by your brand and other call-to-actions. I realize that most email campaigns are heavily branded, but the amount of messaging and call-to-actions that can be included in an email do not equal that of your website.

Secondly, by bringing the enduser back to your website to view the video in your video content management system you are able to track the time of view and other interactions that the user may take on the video. If you are letting the user view the video directly in the email you would lose this tracking.

If you are not currently getting tracking on your video content find out how you can start using Cantaloupe's Backlight video management system.

What's the future?

I would say that in the next few years the ability to embed video directly into email will become more advanced, and once the email clients begin to allow this content to be rendered, there will quickly be solutions that allow you to track video within emails. Until then, your best bet is to use images and links.





Video enable your marketing application with VideoHere™

Friday, January 8, 2010 by Dusty Koekenberg

VideoHere is an online video system that you can embed in any web application with very little development work, no APIs, and no IT investment. Your users are able to point and click to upload, customize, and embed videos inside your user interface. It's like giving your clients their own online video platform within your application.

Get Started Today!




MAKE YOUR CLIENTS HAPPY
So marketers want to use video and you like to make marketers happy. With VideoHere, video features designed for marketers will enable your clients to use and track video content directly within your application quickly and easily.
 
SAVE TIME AND MONEY
You can integrate video features in minutes with no upfront costs, so there's no need to spend lots of time and money building and maintaing video expertise yourself. Instead you can focus on how video impacts client success.
 
NO WORRIES
As video technologies and client needs change, we'll take care of it, no need to worry.
 
Get Started Today!

 
 

Cantaloupe.tv President, Stacy Billanti, talks Online Video and Video Management Software

Wednesday, November 4, 2009 by Dusty Koekenberg


 
President of Cantaloupe.tv, Stacy Billanti, takes time to stop by IndyStar's "Bizz Buzz". Watch as Stacy discusses Cantaloupe's progression in online video production, video content management software, and the future of internet video marketing. Stacy answers the question of "why" you need online video and how Cantaloupe offers an A-Z solution for online video. She even mentions that you should "stay tuned" for a new product offering to be released at the beginning of the year.

How exactly does one go about sharing cantaloupe?

Thursday, October 15, 2009 by Dusty Koekenberg

At Cantaloupe.tv we feel that sharing is something that you learn at an early age. We also know that sharing is one of the easiest ways to get your message in front of hundreds of prospective clients in today's interwebs. To test this, we deployed some Cantaloupers to 'road trip it' to Friendship, IN. In the two part online video series below you will see just how amazing sharing can become when you actually try surviving from it. Honestly, Friendship Rd. leading to Friendship, IN isn't something we could actually write a script for...
 




 
With Cantaloupe's online video management system, Backlight,  we make sharing your online video content as much fun as it is to travel to Friendship, IN. I almost forgot, we make it easy for you to share those videos with your social media channels too...starting with email -- http://www.cantaloupe.tv/exacttarget/integration


A Large Portion of Online Video Views Are Driven by Blogs

Friday, July 10, 2009 by Dusty Koekenberg
A recent study by TubeMogul shows that a large protion of online video views are being driven by blogs. TubeMogul is a service that allows you to upload your online videos and then distribute them to over two dozen video sharing sites such as YouTube, Yahoo, and Google with a single click. As much as email marketing and social media may seem to be the best distribution channels to share your videos for viral marketing, this study is begging to differ.

The key to this study is that you still need a video content management system that can allow you to output your videos into the necessary formats, allowing you to upload your videos to a solution such as TubeMogul.

With Cantaloupe's Backlight Saas video system you are able to download your online videos directly to your local machine in the necessary formats to not only upload them to a solution like TubeMogul, but other social media sites as well.

Many of the video content management systems available right now will provide upload conversion, but do not allow for download conversion. Because you are sometimes faced with the fact that your videos were produced by a second party this becomes and extreme monetary value for your company.

Once you are able to output your videos in the necessary video format you can then not only embed your videos into your blog, but you give others the opportunity to embed your videos into their blogs from not only Backlight but multiple video sharing sites.

The more accessible your videos are the more people are going to embed them causing a higher rate of engagement. For more information about Cantaloupe's Backlight video content management system click here.

Looking for a complete blogging software solution for your business? Check out Compendium Blogware for all your business blogging needs.




In less than a week

Wednesday, April 29, 2009 by Brennan Knotts
It took less than a week for two of our videos from our video newsletter to rise to #2 and #3 in Google's video search for "Indianapolis video production"

Check it out for yourself.

I have to find out if our clients are having the same results or if they're even getting the full use out of Backlight and it's video SEO capabilities. As a video management system, it's such an easy tool to use and it's the perfect answer for so many internet marketers who are trying to figure out how to use video online.

("Backlight Tip" and "Clarian" are ours and the cool thing is if you click through to the actual video, it leads you to our blog)


Interactive Intelligence Video Playlist Now Live

Tuesday, April 7, 2009 by Brennan Knotts
I just want to congratulate Denise Meyer and team at Interactive Intelligence for successfully launching their first video playlist using Backlight. You can check it out for yourself here.

These are some very powerful videos and I'm glad our online video platform could embed them on their website. I'm not currently in the market for a call center software solution but I found myself watching this whole video all the way through. (Note how easy it was for me to grab Interactive Intelligence's video from their website and embed it in my blog using their online video player)





If you haven't heard, Backlight is Cantaloupe.tv's new online SaaS video management system that makes it easy to upload all your videos, convert them to web-ready formats, embed them on your website, and then analyze the online video tracking.

Check out our website to learn more about Backlight.

The Problem with Free Online Video Players (unless striptease schoolgirl is part of your brand)

Tuesday, March 24, 2009 by Brennan Knotts
One of the problems with using YouTube as your online video platform for marketing your organization is that you give up control. You not only give up rights to the ownership of your content, but you also give up control of what's displayed around or with your content.

What do I mean?

Well let's take an example of where you upload your video to YouTube, someone finds it, actually watches it on YouTube's site. A prominent feature on the video page is the "Related Videos" section displayed to the right of the video.

Most of the time, these videos are harmless or even helpful, but every now and again you might get something you wish wasn't "related" to your video. We actually had a prospect who had this internet video show up next to his:


It gets even worse...

He used YouTube's free online video player to embed the video on his website and this video even showed up as a "related" video at the end.

Free online video hosting services and players like YouTube, Vimeo, Viddler, etc. are cheap and quick to implement for embedding single videos, but like most online tools created for individuals, they don't fit the needs of businesses and organizations.

For that you need an online video management tool like Backlight. Designed and developed with marketers in mind, it's perfectly suited for organizations who want to grow their businesses through the power of online video. Check out other ways that Backlight can make it easy to execute on your online video strategy.

Why advertising will fail and why you need authentic web video

Monday, March 23, 2009 by Brennan Knotts
There's a great post about why advertising will fail over at Techcrunch (of all places). At Cantaloupe.tv, we've often given three reasons ourselves why unscripted, serendipitous, non-commercial like online video production makes sense for the web.
  1. It's what viewers want. People don't want to watch commercials on the internet
  2. People use the internet to seek the truth. Being unscripted and sincere, authentic web video helps people get at the truth.
  3. The internet is about long-term conversations. Interview-style shooting is more practical and cost effective and allows for producing multiple videos.
Compare ours to what business professor Eric Clemons from Wharton has to say about advertising (which very obviously includes online video advertising)

There are three problems with advertising in any form, whether broadcast or online:
  • Consumers do not trust advertising. Dan Ariely has demonstrated that messages attributed to a commercial source have much lower credibility and much lower impact on the perception of product quality than the same message attributed to a rating service. Forrester Research has completed studies that show that advertising and company sponsored blogs are the least-trusted source of information on products and services, while recommendations from friends and online reviews from customers are the highest.
  • Consumers do not want to view advertising. Think of watching network TV news and remember that the commercials on all the major networks are as closely synchronized as possible.  Why?  If network executives believed we all wanted to see the ads they would be staggered, so that users could channel surf to view the ads; ads are synchronized so that users cannot channel surf to avoid the ads.
  • And mostly consumers do not need advertising. My own research suggests that consumers behave as if they get much of their information about product offerings from the internet, through independent professional rating sites like dpreview.com or community content rating services like Ratebeer.com or TripAdvisor
It's great to see that our indianapolis-based online marketing firm has gotten this message right from day one. We've always been about storytelling and authentic web video, and now we have an online video management software piece to make it that much easier to execute your video strategies.

White House stops using YouTube for its online video

Tuesday, March 3, 2009 by Brennan Knotts
There has been a lot of talk about Obama finally bringing the age of digital communications to the White House, whether it's the hoopla around his Blackberry, questions about who has access to his email address, or the addition of streaming video to his weekly public addresses.

It doesn't seem any of that is going to change; however, what is going to change is White House's video hosting service, video management system, and online video player.

According to this report, the White House will no longer be using YouTube for online video hosting. Instead, they've opted to go with a generic video player using Akamai as the content delivery network.

Why the switch? It seems no one knows for sure, but the prevailing speculation is that the White House was unhappy with YouTube's privacy policy, which left tracking cookies on viewers computers, even if they never played the video.

Here is Obama's weekly address in the new online video player (You need to click through. Their new video player doesn't embed well)





Great list of video search engines

Friday, February 20, 2009 by Brennan Knotts
Reel SEO is a blog site that provides the most insightful, interesting, and useful information out there about video search engine optimization. Recently, they decided to make it easy to find all of their most popular posts on Video SEO tips and techniques.

One of these posts lists the top video search sites. I thought it'd be helpful to spread this information to all my readers. You can see the full list here, but below is a list of the top video search sites by Alexa rank:
  1. Yahoo Video
  2. Google Video
  3. Windows Live Video
  4. MSN Video
  5. AOL Video
Do you need a video management system that makes it easy to push your video to all these search sites? Then check out Backlight 2.0, a platform for managing all of your online video content.

Video is "The Easiest Way to a First-Page Ranking on Google"

Monday, February 9, 2009 by Brennan Knotts
Don't take it from me, take it from Nate Elliot, a research expert at Forrester. His specific claim is that indexed video is 50 times more likely to rank on the first page of Google than textual results.

Is it true? Well I recommend taking a look at this post from Reel SEO that digs even deeper into the study. For those of you interested in the quick takeway - Reel SEO basically says that there are a lot of factors and not every video is 50x more likely, but these results are still very telling of video's increasing significance among search engine results.

If you take a quick gut check, these findings make sense. Video search engine optimization is such a new concept so there is a lot of "green space" out there right now. It's like pioneer America where land is up for grabs simply because no one has come along to claim it yet.

This won't always be the case. Online video search will mature also, but why not take advantage of this while this unique opportunity still exists?

Wonder how? Contact Cantaloupe.TV today to learn about our upcoming release of our online video management system Backlight 2.0. (UPDATED 4/12/09: Backlight is here now! Visit our website to request a demo and learn more.)

C'mon Stacy - Make fun of yourself. Bill Gates did it.

Tuesday, February 3, 2009 by Brennan Knotts
 We've just finished the first cut of a video that gives an overview of our new online video management system, Backlight 2.0. In this video we poke fun at Cantaloupe's President Stacy Billanti, who thought it would be funny during her confessional interview to fake like she was picking her nose. (crude humor isn't really my thing, ha). She specifically said "Don't use this or you're fired."

Well we used it anyway and she wants us to cut it out, but it's such a great ending to our latest online marketing video that I'm putting up a small fight.

To build my case, I'm embedding a video shown at Bill Gates' retirement party. You'll see that throughout the video he makes fun of himself, and it comes off quite well.

A couple web video production takeaways...
  • Unscripted would have been better. They obviously decided to script some of this. I think it's bearable, but I also think they easily could have captured the comments they needed without scripting and it would have been a lot better.
  • Repurposing this digital video works here. I'm pretty sure this video wasn't produced specifically for the web. I think it was originally shown in a big room with a lot of people. It works for the web for a number of reasons but a couple are 1) It's not a commercial. It's entertaining so people watch it. 2) If a video is shot in high enough quality for off-internet, that means it's usually high enough quality for the internet.
  • Authenticity and vulnerability make for great content. Bill isn't afraid to make fun of himself, which is refreshing. 

And that, ladies and gentleman, is how to get your video to show up in Google's video search

Thursday, January 22, 2009 by Brennan Knotts
In case you missed it, Cantaloupe sent another installment of its Cantaseries Video Magazine earlier this week. (Cantaseries is our ongoing web video marketing series where we feature an interesting, heartfelt, inspiring or just otherwise entertaining story. We use it to keep in touch with clients and other Cantaloupe fans.) 

This latest web video story was called "Laughter Yoga." I won't waste any time telling what that is, because the video itself is worth a million...laughs?. 

I have to say, it's a behemoth at over 7 minutes. Sounds crazy considering how often we preach shorter content for the internet, but more of the results on that in another post.

Basically, I wanted to share with you something else cool we saw yesterday. We sent "Laughter Yoga" out through our latest release of our online video management system Backlight 2.0.

One feature we've been very focused on is video search engine optimization. Our goal is for our clients to know that when they upload a video and embed it using our system, that they're taking advantage of the best practices in Video SEO.

Yesterday, we saw a small part of that in action with Laughter Yoga. It's a small confirmation, but if you go to Google's video search and type in "Cantaloupe Yoga" you get the following result: 



We're probably not going to convert a lot of people with the search term "Cantaloupe Yoga" but it's a start. Another cool thing is that our ads, or calls to actions" if you well, stay within the video (check out the 0:56 mark and the 5:35 mark) so if people find us there we can direct them what to do next.

This is all very exciting for us here at Cantaloupe. We're looking forward to bringing this online marketing practice to all current and future clients.

Cantaloupe.tv sponsoring CloudCamp - Indianapolis

Monday, January 19, 2009 by Brennan Knotts

If you're reading this blog, there's a good chance you're hip to "cloud computing," and if you're not, well actually, you probably still are whether you know it or not.

If you've interacted with any application on the web (a daily, if not almost hourly occurrence for most people) then you've taken part in some form of cloud computing. Using gmail? That's cloud computing. Using wordpress or some other blogging application? Cloud computing. How about Facebook, Myspace, Linkedin, etc.? You get the picture.

Cantaloupe is a big proponent of the cloud, seeing as how so much of what we do exists there including our video magazines and our to be released online video management system Backlight 2.0.

So it's only fitting that we should sponsor CloudCamp - Indianapolis, which is being hosted by one of our clients and services provider Bluelock.

Here's more information if you're interested in attending. Registration is free:

When: Wednesday, January 28th. 5-9:15pm.
Where: Bluelock, 325 Morenci Trail, Indianapolis, In 46268