Last month I spoke at the Marketing Sherpa’s Email Summit. It was a lot of fun, and I enjoyed talking with folks in our booth and at my talk which was titled: “Demystifying the Use of Video in B2B Email Marketing.” See this link for copies of the slides. I thought I would share some of the most common questions I encountered when talking about online video at the conference so you all could see what is on marketers’ minds these days.
Top four questions that we received at the summit.
Question 1:
“Can I play video right within my email campaigns?” Often asked this way too: “Can I embed video directly in my emails?”
Answer:
What is the value here? The only answer I received when I asked folks "why?" they wanted to embed in the email was that it skipped a step (of having to go to a website and then click again to play). I challenged them to tell me why they wanted subscribers to stay in their email rather than going to their website which is usually where they want them to go. Also, with the auto-play feature, the video automatically starts playing when you click through to the website, so, we are really not skipping a step.
Also, you want to do all you can to ensure your email arrives in your subscriber’s inbox don’t you? Embedding video directly into your message greatly decreases the chances that your email will be delivered to your subscribers, as most email servers will block large embedded files or flag the message as SPAM. Even if your email does get through to the subscriber, it is very likely that your video will not render properly in their email. For more details, see Dusty Koekenberg’s blog post below dated January 13, 2010.
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Question 2:
“What length of video is best?”
Answer:
Two to three minutes. However, it is about relevancy. My "BMW minded" brother wouldn't watch 5 seconds of a 25 second video on quilting. But.. would watch a full 15 minute video on the new 7-series.
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Question 3:
“Do you just put a link in the email or some type of graphic?”
Answer:
Pictures are worth a thousand words. Our video management product Backlight allows you to output a graphical representation of the video with a awesome looking play button... So, the end user feels like they are clicking the video itself.
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Question 4 :
“How often should you send out a video to your database?”
Answer:
Generally, once a month. However it is an evolutionary process to find out what works for each company. If you juggle paying for the production and doing some video yourself (less professionally done vlogging for instance) then perhaps you can get away with a more frequent delivery. Also, the audience plays into this decision. Younger folks are probably are OK with more frequency while CEO's are not.
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Send me an email at getjon@cantaloupe.tv with other video email questions you want answered, or, visit our website at www.cantaloupe.tv. Also, stay tuned because we will release a White Paper on this topic soon!
Top four questions that we received at the summit.
Question 1:
“Can I play video right within my email campaigns?” Often asked this way too: “Can I embed video directly in my emails?”
Answer:
What is the value here? The only answer I received when I asked folks "why?" they wanted to embed in the email was that it skipped a step (of having to go to a website and then click again to play). I challenged them to tell me why they wanted subscribers to stay in their email rather than going to their website which is usually where they want them to go. Also, with the auto-play feature, the video automatically starts playing when you click through to the website, so, we are really not skipping a step.
Also, you want to do all you can to ensure your email arrives in your subscriber’s inbox don’t you? Embedding video directly into your message greatly decreases the chances that your email will be delivered to your subscribers, as most email servers will block large embedded files or flag the message as SPAM. Even if your email does get through to the subscriber, it is very likely that your video will not render properly in their email. For more details, see Dusty Koekenberg’s blog post below dated January 13, 2010.
-----------------
Question 2:
“What length of video is best?”
Answer:
Two to three minutes. However, it is about relevancy. My "BMW minded" brother wouldn't watch 5 seconds of a 25 second video on quilting. But.. would watch a full 15 minute video on the new 7-series.
-----------------
Question 3:
“Do you just put a link in the email or some type of graphic?”
Answer:
Pictures are worth a thousand words. Our video management product Backlight allows you to output a graphical representation of the video with a awesome looking play button... So, the end user feels like they are clicking the video itself.
-----------------
Question 4 :
“How often should you send out a video to your database?”
Answer:
Generally, once a month. However it is an evolutionary process to find out what works for each company. If you juggle paying for the production and doing some video yourself (less professionally done vlogging for instance) then perhaps you can get away with a more frequent delivery. Also, the audience plays into this decision. Younger folks are probably are OK with more frequency while CEO's are not.
-----------------
Send me an email at getjon@cantaloupe.tv with other video email questions you want answered, or, visit our website at www.cantaloupe.tv. Also, stay tuned because we will release a White Paper on this topic soon!


With online video creating quite a buzz around the internet at the moment
What is your favorite story from your childhood? I don't mean what's your favorite book, or your favorite movie, or your favorite tv show. I mean STORY truly. Perhaps it's a story your grandfather told you, or your mother, or a story your deceiving older brother told you which you later found out was a lie.
If you are a web developer of any sort I'm sure that you already know where this is headed. If not, then hopefully I can help open up to you just exactly how bad IE6 is holding you back. As an online video marketing company we are always trying to make the user experience as hassle free as possible and IE6 does not do that for us. Interactive marketing is here to stay and it's about time Microsoft steps up and embraces it.
Check out this 

Recently at Cantaloupe.tv, we've had some great conversations with clients who are trying to figure out this emerging world of video seo.
Josh Bernoff, a researcher at Forrester
One of Cantaloupe's current clients is the
This graph is showing the number of clicks on a video link that was sent out via Twitter by Cantaloupe. The bar to the left is showing the number of clicks on the video link the first time that it was sent out. At the time Cantaloupe was pretty new to Twitter so 10 clicks was acceptable. As time went by and Cantaloupe started to gain more followers we decided that it might be a good idea to send the same link out again. The result is the taller bar to the right. Because there were new followers the number of views doubled from the previous post.
In this image you can see that Cantaloupe has generated 210 views on this video from their YouTube video channel. You can also see the different websites that are linking to your video. 






